In light of recent guidance from the National Trading Standards Estate and Letting Agency Team (NTSELAT), the owner of a leading agency is stressing the importance of providing material information upfront.

Mark Ross, Co-Founder and Managing Director at Redbrik Estate Agent, says presenting full material information early in the process will avoid unexpected issues during the conveyancing process and reduce sale fall-throughs.

Redbrik introduced its revolutionary service SecureMove™ almost 18 months ago, ensuring properties are legally prepared for sale before going to market. Buyers therefore receive access to a full information pack, including searches, at the start of the process, minimising the risk of fall-throughs and providing more certainty to all parties.

Mark said: “It’s becoming increasingly important for estate agents to present a property’s material information upfront, so buyers can make an informed decision on whether a home is right for them or not and reduce the number of issues that arise throughout the process.

“We are proud to have pioneered this approach through our SecureMove™ model, seeing a hugely significant drop in our fall-through rates over the last 16 months or so. Buyers and sellers have confidence in our service, and we want to share this with other agents to make a positive change in our industry.

“We believe estate agents should put their clients first, and we urge others to adopt this material information-first approach to help transform the home buying and selling process in our country for the better.”

To find out more about Redbrik SecureMove™ and how you can make it work for your agency, contact Mark on

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